Shipping Policy

Last Updated: August 31, 2026

Thank you for shopping with [Store Name]. We are committed to delivering your order safely, quickly, and reliably. Please review the information below regarding our shipping process.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email containing your tracking information, where available.

2. Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

• Domestic Orders: 3–7 business days

• International Orders: 7–15 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to weather, customs, holidays, carrier issues, or other circumstances beyond our control.

3. Shipping Charges

Shipping costs are calculated and displayed at checkout based on your delivery address, order size, weight, and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable free-shipping offer will be clearly stated on our website.

4. International Shipping

We may ship orders internationally to selected countries.

International customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their country's customs authorities. These charges are not included in the product or shipping price unless specifically stated at checkout.

Customs processing may also cause additional delivery delays.

5. Tracking Your Order

Once your order has been dispatched, we will provide tracking information when it is available.

You can use the tracking number provided in your shipping confirmation email to check the status of your shipment.

Please allow 24–48 hours for tracking information to become active after the order has been shipped.

6. Incorrect Shipping Address

Please make sure that your shipping address is correct before completing your purchase.

If you notice an incorrect address, contact us as soon as possible at [Customer Service Email]. We will do our best to update the address before your order is shipped.

Once an order has been shipped, we may be unable to change the delivery address.

7. Lost, Stolen, or Damaged Packages

If your package arrives damaged, please contact us within [48 hours / 7 days] of delivery and provide photos of the damaged package and products.

If your tracking information shows that your package was delivered but you have not received it, please first check with household members, neighbors, and your local delivery carrier.

If you still cannot locate your package, contact us at [Customer Service Email], and we will assist you in resolving the issue.

We are not responsible for packages that are lost or stolen after being confirmed as delivered by the shipping carrier, except where required by applicable law.

8. Delivery Delays

While we work hard to ensure timely delivery, we cannot guarantee delivery dates.

Delivery may be delayed because of:

• Severe weather

• Public holidays

• Customs processing

• Incorrect or incomplete addresses

• Shipping carrier delays

• High order volumes

• Other circumstances outside our control

We appreciate your patience if your order takes longer than expected.

9. Undeliverable or Returned Packages

If a package is returned to us because of an incorrect address, failed delivery attempts, refusal of delivery, or failure to collect the package, we may contact you to arrange reshipment.

Additional shipping charges may apply to resend the package.

10. Contact Us

If you have any questions about your order or our shipping policy, please contact us:

Store: DCSALES
Email: sarwar.ft1@gmail.com
Phone: 0303-4480973
Business Address: Lahore

We are happy to help with any shipping-related questions.